Steve: Thanks so much for all of your assistance on our recent home purchase. As you know, we were rather indecisive and unclear about what we really wanted and needed in a house. You were extremely patient guiding us through the process. By helping us identify our needs, narrow the options and pre-screen different properties, you made the process so much easier for us. Your knowledge of the housing market and how to effectively manage the bidding process was invaluable. In fact, we were able to avoid an escalation clause because of your guidance.
We also appreciated your assistance in the closing process, from inspection the property to identifying potential lenders and even helping us transition utilities-you were there with us every step of the way.
We are now settling into our new home and can´t thank you enough for all you´ve done. We would enthusiastically recommend you to others and would be very eager serve as a reference. Lewis and Simone
David and Karen, sellers
Now that we´re settled in North Carolina, we want to thank you for your assistance over the past couple of years in buying and then selling our house in Washington, D.C. Your patience, diligence, and wisdom helped us purchase a lovely home for a fair price in a seller´s market and then, two years later, sell that home very quickly for a fabulous price after we decided to relocate to Raleigh. This, in turn, enabled us to move into a fabulous home down south.
When we first came to you nearly three years ago, we had been unsuccessfully looking to buy a house for months and had a negative experience with another realtor that tried to push us to spend more than we were comfortable spending. Though the D.C. market was clearly a seller´s market, you were patient and understanding, and you ultimately helped us purchase a charming house that was comfortably within our price range. We particularly appreciated that, several months after we purchaser our house, you sent us a list of subsequent comparable sales in our neighborhood to reassure us that we had done well in a difficult market.
When it came time to sell our house on very short notice, we were impressed by your suggestions about how to prepare the house for sale. Your advice about rearranging some furniture and performing some minor repairs (as well as de-cluttering) was right on target, and it required neither a Herculean effort nor significant out-of-pocket costs. We have no doubt that your suggestions allowed us to show the home in the best possible light. Your marketing materials also highlighted our home´s most appealing features. Thanks to your advertising, our open house drew a record number of visitors (more than 100 in less than three hours). Ultimately, you helped us realize a selling price that surpassed even our wildest expectations.
Thanks again for all of your patience and hard work. We very much appreciate all that you have done for us. Karen and David
Dick and Marilyn, sellers
Just wanted to thank you for your fine work in selling our house. We appreciated your efforts and felt that your "Steve, Jay, Greg, Susan Team" were in complete control for all situations. We had faith that you would do a good job for us, but it turned out that you did an exceptional job.
We also thank you for your suggestions during the past few years in getting the house ready for the market. At settlement, I felt as if I had been working toward that date for two years.
Dick and I wish you continued success with all of your future business. We will be happy to provide references for anyone you wish. Marilyn
Maria and Frego, buyers
Thank you, thank you, thank you for all your help! You´ve made this process easy for us and we are truly grateful.
Heather and Doug, buyers and sellers
Well, it seems that were nearing the close of what has been a busy and exciting time for us. You haveseen much more than a real estate agent to us. Your perceptiveness, flexibility and sense of humour have helped guide us through the "peaks and valleys", and steered us towards our new home. Thank you for your time and commitment.
Beverly and Mike, sellers and buyers
When working with such professionals as Steve Schuck and his family, there could be the possibility that gratitudes of thanks could be directed toward and for them solely, without, necessarily, reaching others within the broad scope of the organization. Please allow these comments to share our sincere appreciation for such quality representation, as we were fortunate to have with the Schuck family. There was always open communication, timely updates, and professional excellence that helped us through what could be a very demanding process.
We always had complete confidence in that what was to be done, would be done. In addition, it was a bonus to work with professionals who always were pleasant!
For those of you who work with Steve and his family, I know you realize what we mean ? they were/are the best ? we are most appreciative.
Ed and Joan, sellers
The following comments and accolades on your listing and sale of our home are offered for your use as deemed appropriate. In the generally accepted practice in the listing of property for sale, we interviewed several prospective real estate agents. We chose the Schucks as our listing agents. [They] displayed, in our opinion, the best understanding of: The potential market value of the property, The problems associated with the marketing of the property, Our time-frame for securing a sale contract, The demographics of the buyer market, and, A marketing plan for attracting potential buyers.
Our assessment of [their] capabilities proved correct. Their dealing both with us as clients and with prospective buyers has been professional. Their follow-up and the feed-back we received from them on prospective sales has been prompt and informative. The have kept us apprised of their ongoing efforts in marketing the property. And they are readily available to answer questions and offer needed guidance to us as clients.
Garo, seller
Belated but heartfelt and sincere thanks from Melanie and I for all your help with selling our house. Thanks also for your advice and service over the years. We really appreciate your expertise and professionalism.
I´ve forwarded your name to two different friends in the DC area who are planning to buy a house in the coming months, and to one who is thinking of selling. I told them they would be hard pressed to find a more conscientious person to help them through the house-buying/selling process.
Mark and Jane, sellers and buyers
We have many reasons for conveying our thanks to you personally. Your services over the past months of complex real estate transactions have surely been over and above the call of duty and have always been performed with tact, efficiency, and good humor. We are most appreciative of the way you handled sometimes difficult negotiations and smoothed away the difficulties. But this is not to forget the support of the rest of your team--all four Schucks contributed their expertise at one time or another, and we benefited greatly from their collective wisdom and advice. So we salute you all and offer a round of applause for a job extremely well done.
Harry, seller
. . . Let you know how pleased my wife and I were to work with Jay, Susan, Greg, and Steve Schuck in the sale of our home. . . . They certainly lived up to their reputation! We´ve been getting their direct mail for years and knew they successfully marketed many homes in the West Bethesda area. Their pricing recommendations, understanding of current market conditions, and promotional effort resulted in a sale within just ten days of coming on the market. . . . We will certainly recommend the Schucks to our friends. It was a real pleasure to do business with people who know what they are doing ? and enjoy doing it.
Sam, seller
Polly and I washed to express our appreciation for the efficient, courteous, and effective support we received through all phases of the process [of selling our Silver Spring home] from the Schuck Team. We are pleased to join your long list of highly satisfied clients and to be able to share your name with any persons we know who may be considering a real estate transaction.
Marietta, buyer
Dear Steve: It's been almost a month since we moved into our new home now, I am writing this long due letter to express our deep gratitude for your help throughout the house buying process. We were new in the area and this was our first time to purchase a house. Knowing that we were inexperienced and trying to be cautious, we started with agent shopping. After having dealings with 7-8 agents, we were hardly satisfied with any one of them. We found a lot of them not knowledgeable enough about the area, or not able to understand our needs, while some simply not being very helpful. Among those agents, there were quite a few very reputable ones. Carrying the disappointment . . . we were referred to you. That is the turning point in our house buying process--we finally started house hunting instead of looking for an agent. Later on you showed us what a right decision we've made by being selective with buyer's agent, and what a great difference a good agent can make! We are so happy that we met you. On our very first appointment, you sat down with us and asked about our needs and our plans, then showed us various types of properties in different locations, we duscussed about every one of them. The second time and every time afterward were very productive, apparently our voice was carefully heard and you understood exactly what we were looking for. Our house search was most efficient. Almost every property you showed was at certain level of interest to us. I can still clearly remember most of them because very few were being excluded from my memory. You didn't miss any property either. You always accommodate our odd hour appointments while you just had a new born baby girl. We appreciate that! You were always on top of everything and one step ahead. Understanding exactly the community and type of housing we were interested in, you have contacted agents you knew that is most likely to respresent the sellers in those area, and sure enough, we became the first ones to see those houses that we were most interested in. That is how we found our dream house. Find a suitable house is just the very first step in the whole process, it's like a prelude. From that point on, there are more to come, from ratifying a contract to finding the right mortgage company, from inspection to settlement, from carpet company to locksmith. Every step on the way, you were there with us, sharing your knowledge, giving valuable advice, seeing over and taking care of everything. I can hardly imagine that we could ever do it without you. Now I start to understand how your family found the largest Long and Foster office in the area, it's your resourcefulness, your integrity and honesty, not to mention your understanding ability, and remarkable ability of paying attention to details, those probably come from a good "gene". I don't know how a real estate agent could be better! I would surely recommend you to my friends and anybody of interest without reservation. Just as my husband has said if we stayed in the greater Washington DC area, you will be the one to take care of all our real estate needs in the years to come. We just want to say we truly appreciate what you have done for us.
Liza and PJ, buyers
Dear Greg: This letter is to belatedly thank you for your help purchasing our new home . . .[we are] very happy with our house, and much appreciate your assistance in helping us get smoothly through our first home buying experience! In terms of assistance that we found valuable, we very much appreciated that both Greg and Steve presented the pros and cons of buying a house in a straightforward way. In fact, when I first called Steve about the house, I asked him to talk me out of being interested -- and he did! He presented the financial implications of owning a home short term, and pointed out that it would not be a good investment if we only planned to stay a few years. After we changed our scenario to including owning the home for a longer period of time, we talked ourselves back into going forward -- with no pressure from anyone. Throughout the process you helped us examine issues from multiple angles. While you were clearly interested in having us go forward, you respected our concerns and helped us find constructive ways to address them. You demonstrated extensive knowledge of services related to home buying. We appreciated the suggestions of electric, heat/cooling and inspection services, and your suggestion that we seek competing bids. The vendors you recommended have proved to be reliable and reasonably priced. The home inspector from American Home Inspection Services, Inc. [Dan Patkus], was very thorough, and provided us with a tremendous education on how various systems in the house operate. He most definitely did not offer a rubber stamp service, which reflects well on you. We were also pleased with Joyce Crowe and Prosperity Mortgage, and with your help in translating the language of mortgages. Finally, we apprediate your flexibility with time and availability throughout the process. I am sure we drove you crazy with requests to show the house to mother, sister, aunt, uncles, etc., plus multiple vendors, but you patiently met each request. By being available in the evenings and on weekends, you helped us to minimize our own absences from work. Thank you again, Greg, for your clearheaded approach and for your patience. We would be very pleased to be a reference for the Schuck team.
Laurie, buyer
I just wanted to take a moment to let you know how grateful I am for all the help that you gave me over the past few weeks. It was not your job and yet you went out of your way to guide me through this very unfamiliar process. I am grateful that I met you that Sunday rather than some other agent. Your honesty and kindness did not go unnoticed and will always be greatly appreciated. Thanks again!
Robert and Gina, buyers
The most valuable service that you provided us was your guidance through the process. As first time homebuyers that were not really buying a "starter" house, we really appreciated your patience and teaching. We knew that each of you had a specialty and that a call answered by one was like a call answered by all.
Other kudos should go out to Danny Patkus and RGS Title. When Danny inspected our house, I felt he was knowledgeable and honest. We plan to call him to consult on some of the repairs and improvements that we´ll make. RGS Title did an outstanding job with the closing. . . Feel free to use us as a reference with your potential customers.
Marc, seller
This may be one of the easier deals you´ve done, but I do know it was one of the easiest for me. I´ve never really had great success trying to sell a property long distance ? until you.
Thanks for your hard work and diligence in moving this property. Your efforts truly embody the word "professional". . . . Again thanks, and if the need should ever arise for real estate services in DC, I know who to call.
Julie and Gene, buyers
Thank you for making this a breeze of a home purchase! Other than our own pangs of anxiety, you made the process as easy as could be. I particularly appreciated the frequent phone calls prompting us for what was needed next.
Walter, seller
As a real estate broker, licensed for many years, I can well appreciate the attention to detail and the extra miles that Schucks went to sell my personal residence recently. Their allegiance long after closing is legendary in the area.
Jessica and Jonathan, buyers
We recently worked with [the Schucks] and are writing to let you know how happy we were with the experience. To begin with, Susan was extremely pleasant, professional in her dealings with others, and knowledgeable about the market in general and the specific neighborhoods we were considering. We were always glad to hear from her, consistently sought out her advice, and were proud to have her as our representative. Of equal value, Susan always provided us with timely answers to our questions and went the extra mile to ensure we had all of the information we needed for our decision making (providing printouts on comparable homes, calculating appraisal/price ratios, charting data for easy use, etc.). In addition, Susan assembled a topnotch team ? attorney, lender, inspectors ? to ensure a smooth and surprise-free process. Finally, she kept the process moving without ever making us feel like we were being "pushed." We would recommend Susan to anyone.
Virginia, seller
I am writing to communicate to you how pleased I was with the efforts of Steve, Susan, Jay, and Greg Schucks which resulted in the sale of my home. . . Their level of professionalism, attention to detail, and responsiveness to my requests is unusual in my experience with real estate agents. Their ability to maintain objectivity as well as sensitivity to the customer´s personal concerns makes them a pleasure to work with. I will not hesitate to recommend them to my friends.
Roger and Derrie, sellers
Thanks to the Schuck Team, our Bethesda home sold in record time! Kudos to Long and Foster whose agents are such knowledgeable professionals!
From the moment we discussed our listing and their marketing strategy to final settlement, the Schucks´ guidance and advice served us well. We just wanted you to know of our great satisfaction with their service.
Nanci and Gary
Now that we have moved in and (mostly) unpacked, I want to thank you for helping us find and buy our dream house. We truly appreciate all of your efforts and know that had it not been for you, the other buyers would be living in our house right now.
I have already referred you/given your name to three couples who are thinking about starting the process of buying a home. Though I'm sure you have many -- should someone request a reference for you, please feel free to give them our name.
Cindy, seller
I wanted to thank you for all you did selling my house on Richland Place. I appreciate your responsiveness when I first listed and for accomodating all my requests. You were a life saver representing me at closing!
Marjorie, seller
Dear Schucks: I want to thank you again for the interest you took in selling my house, and the professional way you did it quickly. You were helpful to me, and my lawyer was very impressed with you. I would be glad for you to give my name for reference to any seller or buyer.
Dan, buyer
Steve Schuck from Long and Foster was also a pleasure to work with; he took a great deal of time to help me find what I wanted in the price range that I was interested in paying for a home. He took me out on many occasions and was always well informed, impartial and he did not attempt to sell me on anything. He listed the positives and raised potential issues to my attention if I had not noticed them. Steve also was very helpful in the negotiation and closing process getting the home at the best price available.